This week (through Costco) Dylan and his helper Dave installed four mini-split systems in my old c.1830 home where central air would have taken all my closet space. Paul was my initial contact; he was polite, friendly, knowledgeable, and thorough, plus needed supplies were estimated w/o any leftovers. Although I've had at least 7 various quotes in the past, Paul with C&C made me feel comfortable with a decision to go ahead and do it! The installers just finished today, and they could not have been more competent, neat, friendly, and everything else! Masks were worn, of course, and I was kept apprised of what was going on at all times. From time to time, I left to meet friends, go to the gym, shop, etc., and I felt truly relaxed in leaving them here in my home w/o any "supervision." After the installation, which took 1/2 a day longer than anticipated, Dylan took the time to instruct me on the system and the remote usage. He never rushed me and was truly very patient, kind, and friendly. It way my "lucky" day when the Costco organization connected me with C&C as the local contractor did not do mini-split systems - Costco followed through and brought C&C to me.